3.1. Onlinebiz, Lda uses electronic mail as the preferred means of communication with the User, and it is the User's responsibility to keep the contact email address updated and check their mailbox regularly, including the aforementioned "SPAM" folder.
4. Non-Permitted Use
4.1. The User is prohibited from overloading the service provided by Onlinebiz, Lda or the computer network that underlies it. The User agrees to do everything possible to maintain the use of the resources provided within the limits established for the service and recognizes that excessive use may cause the service provided to be inoperative or suspended.
4.2. The User is prohibited from reselling or transferring to third parties the services provided by Onlinebiz, Lda.
4.3. The User undertakes not to practice or promote illegal acts, as well as not to use the service to harm, threaten or harass third parties.
4.4. The User may not exceed 1000 Mb of disk space on the OnlineBIZ.pt server, with each account created.
5. Change of Terms and Conditions
5.1. Onlinebiz, Lda may change these terms and conditions at its discretion, with the User being informed via email of any change at least 15 (fifteen) days in advance.
6. Electronic Invoice
6.1. The electronic invoice is an electronic (dematerialized) document legally equivalent to the conventional (paper) invoice. The electronic invoice includes an advanced electronic signature that guarantees the authenticity of its origin and the integrity of its content.
6.2. Onlinebiz, Lda archives electronic invoices (received or issued) for an unlimited period of time as long as the User keeps the service active. If the User chooses not to renew the service, they will continue to be able to access their invoices for 90 (ninety) days, after which they must arrange for the continued storage of invoices in accordance with legal terms.
6.3. Reception of Electronic Invoices
6.3.1. The User may, at any time, choose to opt-in or opt-out of receiving electronic invoices.
6.3.2. When opting to receive electronic invoices, the User receives the invoices issued by Onlinebiz, Lda directly on the website www.onlinebiz.pt, in PDF format, being notified by email of the invoice being issued.
6.3.3 The electronic invoice is considered received by the User after a notification regarding the issuance of the invoice has been sent to the User's email.
6.4. Issuance of Electronic Invoices
6.4.1. Using the Onlinebiz, Lda billing service, the User can issue electronic invoices to their own customers.
6.4.2. If the User chooses to issue electronic invoices, the User agrees to grant Onlinebiz, Lda powers of representation to, in its name and on its own behalf, electronically sign and archive the billing documents. The User acknowledges that it is their responsibility to individually agree with their respective customers on the use of electronic invoicing.
7. Cost and Payments
7.1. The service provided by Onlinebiz, Lda on the website www.onlinebiz.pt to the User is a prepaid service, is non-refundable, and is only available after receipt of the respective payment. The duration of the service is annual or monthly, depending on the service contracted, and renewed if the user makes a new payment. Payment for the Service and Bill will preferably be made via credit card, ATM, PayPal or bank transfer. The service is charged in advance, depending on the contracted frequency or prepaid plan. There will be no refunds or credits for partial months of Service, upgrade/downgrade refunds, or refunds for unused months with an open account. Based on the principle of equality, exceptions will not be considered.
7.2. The cost of the service is presented on the website www.onlinebiz.pt and is subject to change. The user is responsible for paying any fees, taxes or duties, taxes and duties for the use of the Service. The agreed price does not include any fees, taxes or obligations imposed by tax authorities
7.3. If the user upgrades or downgrades the account plan, payment for this service will be immediately and automatically due, due in the immediately subsequent billing period, and may be charged by Onlinebiz, Lda via credit card or other means. accepted payment method, namely MultiBanco or MBWay, if the user provided it on the date of contracting the service or during its execution.
7.4. The price of the Service for a given account cannot be reduced nor will it be subject to renegotiation with Onlinebiz, Lda.
8. Term
8.1. This contract comes into force on the date the User subscribes to the service and is valid for the period corresponding to the duration of the prepaid service, expiring at its end. The User is notified by email, at least 10 (ten) days before the service expires.
9. Suspension of Service
9.1. In case of non-payment or delay in payment for the renewal of the service, the provision of the service to the User will be suspended.
10. Resolution
10.1. The User may terminate the contract at any time, simply by informing Onlinebiz, Lda of this intention.
10.2. Onlinebiz, Lda, at its sole discretion, has the right to suspend or terminate any user's account and refuse any and all use of the service, current or future, or any other service provided by Onlinebiz, Lda, for any reason, to any time. Termination of the service means the deactivation and/or deletion of the user's account or even preventing the user from accessing their account, as well as the right to confiscate all content of the user's account.
10.3. Onlinebiz, Lda reserves the right to refuse to provide the service to any natural or legal person for any reason, at any time.
10.4. Upon the user's request to cancel the service, all account data will be immediately deleted and cannot be recovered. It is up to the user to keep the data entered under their custody in data storage equipment, which is designated as a "backup".
11. Service Maintenance
11.1. Onlinebiz, Lda reserves the right to modify, discontinue or suspend, temporarily or permanently, the provision of the service without prior notice. Whenever possible, the user will be notified in advance by email of scheduled maintenance operations that may cause interruptions in the provision of the service.
11.2. Onlinebiz, Lda may discontinue the service or part of it, whenever it detects the need to change or correct it. The user expressly accepts that Onlinebiz, Lda will automatically provide such corrections as part of the service and any breaches inherent therein.
11.3. As part of the service, Onlinebiz, Lda may also make temporary discontinuations and modifications to the Service, resulting from corrections to software problems, feature enhancements, general improvements, or even completely new versions of the service, with the intention of improving the provision of the service. same, thus aiming for maximum satisfaction and benefit for the user. Onlinebiz, Lda will not be liable to the user or any third party for any damages that may result or result from a termination or suspension of the user's account and/or access to the Service.
11.4. The prices of all services, including but not limited to monthly subscriptions, sending email or SMS messages, may not all be displayed or updated on the website, and are always available and updated at the time of ordering any of these services.
11.5. The user or third parties cannot hold Onlinebiz, Lda contractually, non-contractually, criminally or in any other way responsible for any modification, alteration or non-publication on the website, prices, suspension or termination of services.
12. Copyright and content ownership
12.1.All Service Rights are reserved to Onlinebiz, Lda. The user accepts that the service contains protected and confidential information that is protected by applicable legislation. All software developed by Onlinebiz, Lda to provide the service is its sole and exclusive property, and only its use is an integral part of the service provided, the copyright of the software is the exclusive property of Onlinebiz, Lda.
12.2. The user may not duplicate, copy, reproduce, redistribute, reuse any part of the Site, Service or Account, or visual design elements or concepts without express written authorization from Onlinebiz, Lda, under penalty of incurring civil and criminal liability.
12.3. Onlinebiz, Lda does not claim intellectual property rights over the material and content, materials and profile you insert into the Service.
13. Legislation and Jurisdiction
13.1. These terms and conditions are governed by Portuguese law. For the resolution of disputes arising from this agreement, the court of the district of Oeiras, Portugal, is considered competent, expressly renouncing any other.
14. Limitation of Liability
14.1. Onlinebiz, Lda does not guarantee the suitability of the service for any specific purpose, and it is the User's sole responsibility to ensure that the characteristics of the service, as indicated on the website www.onlinebiz.pt, meet their particular needs, and that they observe all legal provisions applicable to your specific situation.
14.2. Onlinebiz, Lda does not guarantee that the provision of the service will be uninterrupted or error-free and declines any and all liability for loss of data resulting from delays, non-delivery or incorrect delivery, as well as for any and all interruptions in the provision of the service. The User agrees that Onlinebiz, Lda will not be held responsible for any resulting damages. Furthermore, the User acknowledges that Onlinebiz, Lda's liability for its own negligence cannot exceed the value of the monthly fee that the User paid for the service in the period in which the damages occurred. Onlinebiz, Lda cannot, under any circumstances, be held responsible for consequential, special, direct or indirect damages or losses.
14.3. The user expressly understands and agrees that Onlinebiz, Lda cannot be held responsible, even for negligence, for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to: damages for lost profits, good - faith, misuse, data or other intangible losses (even if Onlinebiz, Lda has been advised of the possibility of such damages), resulting from your use of the website or third-party products that access data through the Website.
14.4. Onlinebiz, Lda does not guarantee that the service will meet specific needs, that the service will be uninterrupted, timely, secure or error-free, that the results that may be obtained with the use of the service will be accurate or reliable, the quality of products, services, information or other materials purchased or obtained by the User through the Service will meet your expectations, and that all errors in the Service will be corrected.
14.5.The user expressly understands and agrees that Onlinebiz, Lda will not be responsible for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to: damages for lost profits; good faith; use; data or other intangible losses (even if Onlinebiz, Lda has been advised of the possibility of such damages), resulting from: the use or inability to use the service, the cost of acquiring replacement goods and services resulting from any goods, data , information or services purchased or obtained or messages received or transactions contracted or through the service, unauthorized access to or alteration of your transmissions or data, statements or conduct of third parties on the Service; or any other issues relating to the Service.
14.6. Onlinebiz, Lda reserves the right to modify or discontinue, temporarily or permanently, your access to the website (or any part thereof) at any time with or without prior notice. In the event that the Service is permanently discontinued, Onlinebiz, Lda will inform the user of this fact 15 (fifteen) calendar days in advance of the closing date.
After closing the account, Onlinebiz, Lda may, at the user's request, send, via email, in a compressed file, and in PDF format, all documents, data and information that exist in the user's account.
